September 20, 2020

Trying to keep your air conditioner properly maintained can be a difficult task all by itself. Unfortunately, this task is sometimes made even more difficult due to fraudulent individuals in Bethany trying to pass as HVAC professionals when really all they want is to take your money and run. Though these smooth-talking fraudsters can sometimes be hard to spot, we at TS Heat & Air want to provide some common traits of these scam artists so that you can avoid them at all costs.

1. The Technician Doesn’t Explain What They’re Doing

It’s true that a lot of what HVAC professionals from TS Heat & Air in Bethany, OK, do is quite complex and not easily understandable to someone who isn’t trained in HVAC repair. However, an honest HVAC technician will still explain, in basic terms, what they’re doing to your air conditioner. If someone claims to be a technician but is guarded about what they’re doing and becomes defensive when you ask, it’s a sure sign that they’re trying to hide something and shouldn’t be trusted.

2. They Try to Offer You a Used Part for Less

Unlike used car parts, used HVAC parts don’t have a very big market. That’s because used HVAC parts are generally too worn to still be usable. Therefore, if you come across an individual who claims they can save you a lot of money by using a used part, be sure to run the other way.

Even if they’re trying to save you a few bucks upfront by installing a used part, this component is more likely to fail prematurely than a new one, which will ultimately cost you more in repairs. Plus, it’s more likely that the individual offering a used part is simply trying to save a few bucks on their end by recycling a component they took from someone else’s system.

3. The Technician Doesn’t Explain the Replacement Process

The process of replacing an HVAC system is a process that requires a lot of precision to ensure an optimal finished product. Part of this process at TS Heat & Air is calculating the necessary cooling capacity by determining the interior volume of your home. This measurement ultimately determines the size of your air conditioner to ensure it’s not too big or too small for your house.

If you come across an individual who wants to simply “take a guess” at the size of the air conditioning unit that your residence needs, it’s likely that they’ll just try to sell you the one they can make the most profit from and head to their next victim. Meanwhile, you’ll be left with higher cooling costs due to an undersized or oversized system.

4. They Can’t Provide References

A good HVAC company like TS Heat & Air will be rewarded with positive reviews from its customers. Many of these customers will be willing to act as references to vouch for the abilities of the HVAC company. Therefore, when you’re choosing an HVAC company, it’s important to ask for these references so that you can be confident in the investment you’re making.

If a company is unable or unwilling to provide these references, it’s a sure sign that something’s fishy. To be fair, the business could be new to the area and trying to gain a foothold. However, it’s in your best interest to use a more experienced company for your HVAC needs.

5. If They Don’t Have a License, Don’t Use the Company

Working on an air conditioner is complex and potentially dangerous work. Therefore, each person who works on air conditioners is required to be licensed by the state and city to ensure they adhere to specific procedural guidelines. Without this license, an individual is legally barred from performing HVAC work for a profit. To weed out a rogue operation, you can start by asking for a license. If they can’t present one, it’s an automatic no.

Trustworthy, Dedicated, and Reliable

At TS Heat & Air, we don’t want you to have to worry about whether or not you’ll receive the services that you’re promised. That’s why we’ve worked hard for more than 35 years to build a solid reputation in the community for quality HVAC repair and installation. We can take care of repairs and maintenance for all types of furnaces and air conditioners. We can also install a new Lennox HVAC system to provide many years of reliable service.

Our company is family-owned and -operated by people who live in Bethany and its neighboring communities and proud to give back whenever we can. Our trustworthiness through the years has earned us an Angie’s List Super Service Award as well as plenty of positive reviews that you can check out on our website. For an experienced HVAC company that you can trust, give us a call today.

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